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Broyhill provides a 30-day trial period for customers to ensure their satisfaction with the purchased items. If unsatisfied, customers can initiate a return either locally or via shipping. To be eligible for a return, the item must be in its original packaging, and the customer must present the receipt, packing slip, or confirmation email with the order number. It’s important to note that shipping, delivery, and handling fees may not be refundable. Additionally, Broyhill offers a lifetime warranty on interior components, such as the frame and springs. However, damages caused by the customer are not covered under the warranty.