General Manager

Job Description

Job Title: General Manager

Job Description: The Manager would be responsible for all activities in the various departments.

Job Requirement

•Plan, implement and manage overall hotel daily operations

•Conduct hotel budgeting and financial planning

•Plan and organize hotel activities to drive sales

•Manage and monitor hotel expenses

•Manage and track hotel inventory

•Plan and implement marketing campaigns with marketing teams

•Build and maintain strong relationships with visitors and clients

•Build relationships with vendors

•Suggest and implement new ideas

•Determine KPIs (key performance indicators)

•Track KPIs and produce reports

•Hire and onboard new hotel staff

•Evaluate staff performance

•Ensure safety and adherence to rules and regulations

•Prepare and manage schedules and shifts

•Liaise with the kitchen and front desk to serve customers within SLA

Job Qualification

•Proven experience as Hotel Manager or relevant role

•Fluency in English

•Knowledge of other local languages (Fante)is a big plus

•Understanding of all hotel management

•Excellent knowledge of MS Office

•5-10 years of experience with management software

•Excellent customer service skills

•Great decision making and problems solving skills

•Good leadership skills

•Ability to motivate staff

•Degree in Business Administration, Hospitality Management or relevant field

Employment type: (Contract)

Job Position: Managers level

Work Load: Full Time

Job Location: Agona Swedru