Training Manager

July 24, 2024

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Job Description

The Training Manager runs our corporate and commercial training delivery programs. The Training Manager is responsible for the day-to-day running of the training Unit while engaging with relevant corporate and other stakeholders to ensure effective development and delivery of the unit’s programs.

Responsibilities
• Implement the Learning Management System (LMS) of the training unit
• Lead and coordinate the creation and implementation of training programs
• Ensure that documents and records of training are maintained and controlled
• Maintain training records (e.g. trainee lists, schedules, attendance sheets)
• Set online training sessions and ensure they are run smoothly.
• Ensure documents are timely loaded and available to instructors and students
• Coordinate the training and certification of students with our partners
• Work with sales and marketing team to create and increase markets and sales
• Book classrooms for in-person training and ensure they are properly set up
• Prepare and disseminate material (e.g. instructional notes, feedback forms)
• Act as a point-of-contact for instructors, students and related stakeholders
• Submit reports on training activities and results to management on regular basis
• Recommend new programs and improvements for the training unit
• Ensure staff, instructors and participants follow established policies
• Other responsibilities that may be assigned to you by Management

Requirements
• BSc/ BA/ MBA in Business, Administration, Psychology or a related field
• Proven experience as a Training Manageror similar role
• A reliable problem-solver with strong project management skills.
• Ability to work professionally with senior colleagues and subordinates
• Knowledge of office procedures and billing
• Proficient in MS Office; working knowledge of databases.
• Proven knowledge and experience in Learning Management Systems (LMS)
• Excellent organizational skills with an ability to multitask and work under pressure
• Outstanding communication skills with excellent professional ethics
• Strong attention to detail